Accessible Benidorm: a wheelchair user's guide

Yes: the seafront, most of the hotel zone and the beach access points are level, and the council has spent two decades adapting the resort. In January 2024 Benidorm won the Inclusive National Destination category at the first Fitur 4all Awards, and by May 2024 a hundred businesses, including 62 hotels, the tourist bus and the Rincón de Loix tourist office, held the Tur4all accessibility badge.

The council lists ramps, lowered kerbs, glass panels replacing railings at the castle viewpoint and Tossal de La Cala, braille maps and audio guides. Use this page alongside our things to do in Benidorm hub; older visitors will also find Benidorm for over-60s useful.

Benidorm runs three staffed accessible points where trained staff transfer you to an amphibious chair and go into the sea with you. In 2024 they helped 18,563 people, and the facilities hold UNE 170001 universal accessibility certification.

Each point has an adapted toilet and changing room with a hose, shade, windbreaks, amphibious crutches and seasonal lifeguards. Parque de Elche also has chairs set in the water, Levante gained a hoist for wheelchair transfers in 2024, and an XXL amphibious chair takes users up to 220 kg.

You need a disability certificate or card, and anyone who needs care must come with an adult companion. There is no bathing under a yellow or jellyfish flag. Groups should book ahead on 966 815 467. Our Benidorm beaches guide covers flags and lifeguards in more detail.

The Levante and Poniente promenades are the easiest places to roll for long distances, with the Old Town headland between them. Levante runs past Levante beach towards the Rincón de Loix, and Poniente past Poniente beach to La Cala.

The castle viewpoint (Mirador El Castillo) in the Old Town is on Tur4all's list of accessible experiences, as is the Boca del Calvari museum nearby. The Old Town streets climb gently.

Benidorm had 14 adapted taxis in early 2025, just over 6% of the fleet, each carrying four passengers plus one wheelchair user. The council proposed converting 11 more to reach 25; a taxi drivers' association said waits for an adapted taxi could reach an hour at peak times, so book well ahead for fixed times such as airport runs.

Book through the numbers on our Benidorm taxi phone number and Radio Taxi Benidorm pages and say you need an adapted vehicle (taxi adaptado).

For groups, Visit Benidorm lists Grupo Avanza, whose coaches of 24 to 71 seats are fully adapted for people with reduced mobility (info.benidorm@avanzagrupo.com, +34 965 854 322). The open-top bus tour holds the Tur4all badge. For fares on urban buses and the TRAM, see getting around Benidorm.

Visit Benidorm lists two hire firms, both near the Rincón de Loix and Levante hotels. See also our mobility scooter hire guide.

Tur4all's guide to accessible experiences in Benidorm includes all four big parks, Terra Mítica, Aqualandia, Mundomar and Terra Natura, plus Benidorm Palace, the city tour bus and Aquascope boat trips. Each links to a report on access, toilets and parking.

The tourist offices at Tourist Info Centro and the Rincón de Loix, and the SATE police office for foreign tourists, have adapted counters, hearing loops and the SVisual sign-language video app.

The council opened a new public toilet on Paseo de Colón in April 2026 that is accessible to people with reduced mobility and has tactile paving, and refurbished the modules on Avenida Xixo and near Calle Murcia and Calle Ametlla de Mar. The adapted toilets at the three beach points are other reliable stops.

Benidorm publishes a hotel accessibility guide (Hoteles4all) covering physical, visual, hearing and cognitive access, and 62 hotels held the Tur4all badge in 2024. Even so, check the details yourself before paying a deposit.