Benidorm emergency numbers and holiday help
Updated 29/10/2026 by the onbenidorm team · Numbers checked October 2026
In any emergency in Benidorm, call 112. It is free, works from any phone including UK mobiles, and has English-speaking operators. For police you can also call 091 (Policía Nacional), 092 (Policía Local) or 062 (Guardia Civil). The public hospital is Hospital Marina Baixa in Villajoyosa, and the British Consulate for the area is in Alicante.
- All emergencies
- 112 (free, English spoken)
- National Police
- 091 — crimes, theft reports, lost passports
- Local Police
- 092 — traffic, noise, local issues
- Guardia Civil
- 062
- Public hospital
- Hospital Marina Baixa, Villajoyosa, 966 859 800
- Taxis
- See our Benidorm taxi numbers
Spanish emergency numbers at a glance
Save these numbers in your phone before you go out. 112 is the one to remember: the operator sends an ambulance, the fire service or the police, and can transfer you to an English speaker. Calls to 112 are free, even without credit or a local SIM.
| Service | Number | Use it for |
|---|---|---|
| All emergencies | 112 | Ambulance, fire, police — any life-threatening situation |
| Policía Nacional | 091 | Crime, theft, assault, lost or stolen passports |
| Policía Local Benidorm | 092 | Traffic, noise, lost property, local problems |
| Guardia Civil | 062 | Roads outside town, coast and mountains |
| Hospital Marina Baixa | 966 859 800 | Public hospital in Villajoyosa |
| Calling from abroad | +34 before the number | If your phone asks for a country code |
Medical emergencies
For anything serious — chest pain, breathing problems, a bad fall, a suspected stroke — call 112 and ask for an ambulance. For less urgent problems, the public Rincón de Loix health centre has a 24-hour care area, and the private Hospital Clínica Benidorm and Hospital IMED Levante both run 24-hour emergency departments.
Private hospitals do not accept the UK GHIC or EHIC and will ask for travel insurance details or a card payment. Our hospitals, health centres and pharmacies guide has addresses, what the GHIC covers and how prescriptions work.
- Carry your GHIC or EHIC and your travel insurance policy number.
- Ring your insurer's emergency line as soon as you can; many must approve treatment.
- Keep receipts for anything you pay, to claim back later.
Pharmacies and minor problems
Spanish pharmacies (farmacias, marked with a green cross) can help with sunburn, upset stomachs, heat rash and minor infections, and pharmacists often speak English. At night and on Sundays, a duty pharmacy (farmacia de guardia) stays open; each pharmacy door shows the nearest one. For heat rash, see our prickly heat in Benidorm guide.
Crime, theft and lost passports
To report a theft, go to a Policía Nacional station or call 091. You'll need a police report (denuncia) for an insurance claim. If your passport is lost or stolen, report it to the police first, then apply for an emergency travel document through GOV.UK; the British Consulate in Alicante covers the Costa Blanca.
Pickpockets work the busiest spots, such as the Levante promenade, Calle Gerona late at night and the markets. Our is Benidorm safe guide covers the common scams and how to avoid them.
Dentists, vets and other help
Benidorm has many private dental clinics, several with English-speaking staff; dental treatment is not covered by the GHIC. Pet owners will find vets across town, and our dog-friendly Benidorm guide covers the rules for dogs. For getting to a clinic or hospital, Benidorm taxis run 24 hours; see our taxi guide.
Useful Spanish phrases in an emergency
Most emergency staff speak some English, but a few words help.
- ¡Ayuda! — Help!
- Necesito una ambulancia — I need an ambulance
- Llame a la policía — Call the police
- Me han robado — I've been robbed
- ¿Dónde está la farmacia de guardia? — Where is the duty pharmacy?
- Soy alérgico / alérgica a… — I'm allergic to…
Where to get help in Benidorm
| Name | Area | Known for |
|---|---|---|
| Hospitals, health centres and pharmacies | Benidorm and Villajoyosa | Addresses, GHIC, prescriptions |
| Taxi phone numbers | All Benidorm | 24-hour taxi ranks and numbers |
| Prickly heat | — | Symptoms, treatment, what to ask the pharmacist |
| Is Benidorm safe? | — | Scams, pickpockets, safe areas |
| Accessible Benidorm | — | Mobility and accessible transport |
Benidorm emergency numbers and holiday help — FAQs
What is the emergency number in Benidorm?
112. It covers ambulance, fire and police, is free from any phone and has English-speaking operators.
Does 999 work in Spain?
No. Use 112, which works across Spain and the rest of Europe.
What is the police number in Benidorm?
091 for the Policía Nacional, 092 for the Policía Local and 062 for the Guardia Civil. In an emergency, call 112.
Where is the hospital in Benidorm?
The public hospital is Hospital Marina Baixa in Villajoyosa, about 10 minutes south. Clínica Benidorm and IMED Levante are private hospitals in town.
What do I do if my passport is stolen in Benidorm?
Report it to the Policía Nacional (091) to get a police report, then apply for an emergency travel document on GOV.UK.
Is my GHIC accepted at private hospitals?
No. The GHIC and EHIC cover state healthcare only, so carry travel insurance too.
Related guides
Sources and how we checked
Last updated 29 October 2026 by the onbenidorm team.